Beipoa Privacy Policy

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Mobile Application: https://play.google.com/store/apps/details?id=africa.beipoa.app

BEIPOA PRIVACY POLICY

We respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) in the “BEIPOA” mobile application (“Mobile Application” or “Service”) and any of its related products and services (collectively, “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.

This Policy is a legally binding agreement between you (“User”, “you” or “your”) and this Mobile Application developer (“Operator”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Mobile Application and Services. By accessing and using the Mobile Application and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Collection of personal information

You can access and use the Mobile Application and Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features offered in the Mobile Application, you may be asked to provide certain Personal Information.

We receive and store any information you knowingly provide to us when you create an account, or fill any forms in the Mobile Application. When required, this information may include the following:

Category	Data Type	Description
Location	Approximate location	User or device physical location to an area greater than or equal to 3 square kilometers, such as the city a user is in.
Location	Precise location	User or device physical location within an area less than 3 square kilometers.
Personal info	Name	How a user refers to themselves, such as their first or last name, or nickname.
	Email address	A user’s email address.
	User IDs	Identifiers that relate to an identifiable person. For example, an account ID, account number, or account name.
	Address	A user’s address, such as a mailing or home address.
	Phone number	A user’s phone number.
	Other info	Any other personal information such as date of birth, gender identity, etc.
Financial info	User payment info	Information about a user’s financial accounts such as credit card number.
Financial info	Purchase history	Information about purchases or transactions a user has made.
Photos and Videos	Photos	A user’s photos.
Photos and Videos	Videos	A user’s videos.
App activity	App interactions	Information about how a user interacts with the app. For example, the number of times they visit a page or sections they tap on.
	In-app search history	Information about what a user has searched for in your app.
	Other user-generated content	A user bios, notes, or open-ended responses.
	Other actions	App interactions information eg. likes, or dialog options.
Device or other IDs	Device or other IDs	Identifiers that relate to an individual device, browser or app. For example, an IMEI number, MAC address, Firebase installation ID etc.
Files and Docs	Files and documents	A user's files or documents, or any information about a user's files or documents. For example, file names.
Calendar	Calendar events	Information from a user's calendar. For example, events, event notes, or attendees.

You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features in the Mobile Application.

Use and processing of collected information

We do not own, control, or make decisions about the submitted Personal Information, and such Personal Information is processed only in accordance with your instructions.

In order to make the Mobile Application and Services available to you, or to meet a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:

- Send product and service updates

- Improve user experience

- Protect from abuse and malicious users

- Run and operate the Mobile Application and Services.

Managing information

Delete My Data: Under 'Account > Account Management > Delete My Data' section in the Mobile Application, you can request us to delete any data / Personal Information we may have on / about you.

Close My Account: Under 'Account > Account Management > Delete My Account' section in the Mobile Application, you can request us to permanently close your Beipoa account and delete your data across all Beipoa platforms. Once your account is closed, all products and services that you access through your account will nolonger be available.

On the Delete My Data / Account section in the Mobile Application, enter your phone number to request deletion of your data or account.

Please note that it may take up to 30 days before we process your request.

Types of data deleted include;

- Location - Approximate and precise location

- Personal Info - Name, Email address, User IDs, Address, Phone number, Date of birth, Gender identity

- Financial Info - User payment information, Purchase history

- Photos and Videos of the user

- App Activity - App interactions, In-app search history, Other user-generated content

- Device and/or Browser, App IDs

- Files and Documents of the user

- Calendar Information

Disclosure of information

Depending on the requested Services or as necessary to complete any transaction or provide any Service you have requested, we may share your information with our affiliates, contracted companies, and service providers (collectively, “Service Providers”) we rely upon to assist in the operation of the Mobile Application and Services available to you and whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. We will not share any personally identifiable information with third parties and will not share any information with unaffiliated third parties.

Service Providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. Service Providers are given the information they need only in order to perform their designated functions, and we do not authorize them to use or disclose any of the provided information for their own marketing or other purposes.

Retention of information

We will retain and use your Personal Information for the period necessary as long as your user account remains active, to enforce our agreements, resolve disputes, and unless a longer retention period is required or permitted by law.

We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.

Push notifications

We offer push notifications to which you may voluntarily subscribe at any time. To make sure push notifications reach the correct devices, we use a third-party push notifications provider who relies on a device token unique to your device which is issued by the operating system of your device. While it is possible to access a list of device tokens, they will not reveal your identity, your unique device ID, or your contact information to us or our third-party push notifications provider. We will maintain the information sent via e-mail in accordance with applicable laws and regulations. If, at any time, you wish to stop receiving push notifications, simply adjust your device settings accordingly.

Links to other resources

The Mobile Application and Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Mobile Application and Services and to read the privacy statements of each and every resource that may collect Personal Information.

Information security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Mobile Application and Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

As the security of Personal Information depends in part on the security of the device you use to communicate with us and the security you use to protect your credentials, please take appropriate measures to protect this information.

Data breach

In the event we become aware that the security of the Mobile Application and Services has been compromised or Users’ Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the User as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice in the Mobile Application, send you an email, get in touch with you over the phone.

Changes and amendments

We reserve the right to modify this Policy or its terms related to the Mobile Application and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.

An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Mobile Application and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Mobile Application and Services and submitting your information you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Mobile Application and Services.

Contacting us

If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us using the details below:

beipoaofficial@gmail.com

We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by applicable data protection laws.

This document was last updated on March 26, 2024.